1. How do I place an order on Rivius?

• You can place an order on Rivius by browsing our website or mobile app and selecting the items you wish to purchase. Follow the prompts to complete your order.

2. What payment methods are accepted on Rivius?

• We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.

3. How can I track my order?

• Once your order is confirmed, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery.

4. What is Rivius's return policy?

• We have a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 90 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.

5. How can I contact Rivius customer support?

• You can reach our customer support team by email, phone, or live chat. Visit our Contact Us page for more information.

6. Do you offer international shipping?

• Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on your location.

7. Are the products on Rivius authentic?

• Yes, we only sell authentic products sourced directly from trusted manufacturers and suppliers.

8. Can I change or cancel my order after it has been placed?

• Once an order is placed, it cannot be changed or canceled. However, you may be able to return the item(s) for a refund or exchange once you receive them.

9. Do you offer discounts or promotions?

• Yes, we regularly offer discounts and promotions on selected items. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.

10. How secure is shopping on Rivius?

• We prioritize the security of our customers' personal information and use industry-standard encryption technology to protect your data. Your payment details are securely processed through our trusted payment gateways.